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Streamline Your Sales & Customer Management with Zoho CRM
Zoho CRM is a versatile, cloud-based solution that empowers businesses to build stronger relationships with customers, streamline sales workflows, and drive growth. It brings all your customer data together in one place, automating key processes and freeing up time for your team to focus on what truly matters—nurturing leads and closing deals.
Zoho CRM helps businesses of all sizes, from small businesses to enterprises, predict customer behavior, optimize sales strategies, and increase conversions. From managing contacts and tracking communications to enhancing sales processes, Zoho CRM adapts to your needs and scales as your business grows.
One CRM, Endless Possibilities – See What Sets Zoho Apart
Lead Tracking
Collect leads from multiple sources and centralize them in one place.
Invoice Tracking
Create and manage invoices to streamline billing and payments.
OmniConnect
Engage customers via calls, emails, social media, SMS, and live chat.
Streamline Ops
Manage processes using Blueprint, Review Process, Approvals & more.
Deal Tracking
Monitor and manage the progress of deals to ensure timely closures.
PO Monitoring
Efficiently manage purchase orders and trace orders for timely supply.
Custom Dashboards
Create personalized dashboards to track key metrics and performance.
Smart Workflow
Automate repetitive tasks with custom workflows for better efficiency.
Client Master
Centralized customer data for both existing and new customers.
Case Management
Track and resolve customer cases efficiently with a structured process.
Report & Analytics
Gain deep insights with advanced reports and analytics.
Easy Integration
Integrate Zoho CRM with 1000+ apps and boost productivity.
Product Catalog
Organize and manage your products for easy access.
Action Matrix
Maintain and keep track of sales calls, meetings, and tasks in one place.
Document Library
Store and access important documents easily for collaboration.
Mobile App
Manage CRM on the go with Zoho’s mobile app, anytime, anywhere.
Quote Creation
Generate and send professional quotes with ease for better client interactions.
Sales Forecasting
Forecast sales trends and set realistic targets for growth.
Sales Gamification
Reward your team with badges and trophies for exceeding targets.
CRM Configuration
Customize CRM fields and modules to match your business needs.
Order Management
Track and manage customer orders for smooth sales fulfillment.
Brand Outreach
Run targeted marketing campaigns to reach the right audience.
Self Service Portal
Enable customers to access their data and track their requests.
Data Protection
Ensure data security with roles, profiles, backups & more.
Why Choose Zoho CRM?
Zoho CRM is a powerful, flexible tool designed to streamline sales and customer management for businesses of any size. It offers advanced features with a focus on simplicity, making it easy to adopt and scale as your business grows. Zoho CRM provides exceptional value with its customization options and seamless integrations, helping you stay ahead in a competitive market.
Zoho CRM vs. Competitors: A Quick Comparison
Feature | Zoho CRM | Salesforce | HubSpot CRM |
---|---|---|---|
Pricing | Affordable, with free tier & scalable plans | Premium pricing, expensive for small businesses | Free version available, but paid plans are costly |
Customization | Highly customizable with extensive options | Highly customizable but can be complex | Limited customization for free plan |
Ease of Use | User-friendly interface, minimal learning curve | Complex UI, steep learning curve | Easy to use, especially for beginners |
Sales Automation | Advanced automation with workflows & AI | Extensive sales automation features | Basic automation available, more limited |
Lead & Deal Management | Efficient pipeline management & lead tracking | Powerful but can be complex for smaller teams | Simple but lacks advanced features for growth |
Omnichannel Communication | Calls, emails, social media, SMS, live chat | Omnichannel may require additional tools | Limited channels in the free |
Mobile CRM | Full mobile app with complete functionality | Mobile app available, often requires upgrades | user-friendly Mobile app, limited in features |
Integrations | Integrates with 1000+ apps | Integrates with a wide range of third-party apps | Limited integrations in free version |
Customer Support | 24/7 support available, with a rich help center | Premium support, but can be costly | Free support, but with limitations |
Reporting & Analytics | Advanced reporting with customizable dashboards | Advanced reporting, complex for smaller teams | Basic reporting features in free plan |
Security & Compliance | Enterprise-grade security and GDPR compliance | High-level security with extensive features | Security features limited in free version |
"Zoho CRM has streamlined lead management, integrated with IndiaMart, and simplified quoting with the product catalog. The WhatsApp integration has made customer communication faster and more efficient. Thanks to Zoho CRM, we've seen improvements in both productivity and customer satisfaction. It's a tool that truly enhances our operations and supports our growth."
Amardeep Jaggi
Jaggi Earthmovers

Premium software, Affordable rates
15 Days free trial, no credit card required
No-Commitment Deals
Upfront pricing, cancel anytime
Hassle-free Onboarding
Fast-track implementation
User-friendly Design
Easy to learn, quick to adopt
Pricing | Standard | Professional | Enterprise | Ultimate |
---|---|---|---|---|
Annually | ₹ 800 per user month | ₹ 1400 per user month | ₹ 2400 per user month | ₹ 2600 per user month |
Monthly | ₹ 1300 per user month | ₹ 2100 per user month | ₹ 3000 per user month | ₹ 3200 per user month |