Services Offered

We Consult & Implement the Best Practices of Sales by 
Setting up Systems & Aligning Sales Process by
implementing CRM & giving Sales Training.
We can Set an ecosystem for managing your enquiries efficiently.
We look forward to help grow Small & Medium Businesses. 

CRM Consultancy & Implementation

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CRM Consultancy

Consultancy: Understand your Sales Process and suggest ways to Enhance your Sales, to Retain & Acquire Customers‌ 

Business Process Automation: This is achieved through Customer Relationship Management (CRM), an approach to manage a company’s interaction with current and potential customers. It uses data analysis using customers’ history to evaluate their preferences and improve business relationships with customers, specifically focusing on customer retention and generating more business.

We can set a ecosystem for managing your enquirers efficiently

  1. Setting up proper system compliant with ISO norms‌ 
  2. Identify Enquiry management software most suitable to your needs and budget
  3. Implement & train your staff
  4. Migrate existing enquires to new system
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CRM Implementation

The steps we follow are:

Discovery Session :

I. We conduct the discovery session wherein we understand the in-depth requirements and take the necessary information in order to start the project

II. Once the requirements are gathered and documented then we share it back with customer for sign off and acceptance‌.

Coordination with CRM Provider : 
In this stage we typically do coordination with the CRM provider on behalf of the customer

I. CRM is getting implemented as per the plan 

II. Whenever testing is required, we test it out before the customer check 

III. We follow up with the provider

Training : We train the staff as per requirement


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C‌RMs Suggested

It is observed that there is an understanding gap between CRM seller & buyer.‌ 

The buyer does not know what to buy & how to implement. That is where we come in as consultant & implementer

We not only suggest CRM depending on requirement but also help the buyer to implement & train the staff.

We have studied following CRMs: 

I. Dream

II. Leadsquared

III. Enjay

IV. Fieldsense

V. Jai






Sales Consultancy & Training

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Sales Training: Inside Sales Team

We give Sales Training to Inside Sales team. We can Assess the team and Counsel them. 

We can also help Build a strong Team by properly Structuring them and by Mentoring them at regular intervals.

KEY FOCUS AREAS INCLUDE

  1. Target Setting 
  2. Sales Process :: Lead Generation, Proposals, Demo and Closure 
  3. After Sales Support 
  4. KAM 
  5. Understanding of Sales Tools
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Sales Training: Back office Sales support Team

We give Sales Training to Back office Sales support team. We can Assess the team and Counsel them. 

We can also help Build a strong Team by properly Structuring them and by Mentoring them at regular intervals.‌

KEY FOCUS AREAS INCLUDE 

  1.  Proposals / Quotations 
  2. Coordination (Internal and External) 
  3. E-mailers / SMS Marketing 
  4. Payment Follow up 
  5. Filing & Documentation 
  6. Territory Development
  7.  Tendering 
  8. Understanding of Sales Tools
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Sales Training: Field Sales

We give Training to Field Force team. We can Assess the team and Counsel them. 

We can also help Build a strong Sales force by properly Structuring them and by Mentoring them at regular intervals.

KEY FOCUS AREAS INCLUDE

  1. Target Setting
  2. Sales Process :: Cold Calling / Visits, PR, Demo, Proposal, Negotiation and Closure 
  3. After Sales Support 
  4. KAM 
  5. Understanding of Sales Tools

Sales training OR CRM implementation?